At Jones’ Fireplace Service, we believe your fireplace should be a source of comfort, warmth, and peace of mind. With experience dating back to 2013, our factory-trained and fully insured team provides professional cleaning, maintenance, troubleshooting, and repair services for major brands of gas fireplaces, gas log sets, and electric fireplaces.
Proudly serving the Greater Charlotte area and Western North Carolina, we're committed to dependable service, honest communication, and treating your home with care.
Keep your gas fireplace operating safely, efficiently, and beautifully with professional cleaning and maintenance.
Our services include:
🔥 Cleaning the glass, burner, and accessible interior components
🔥 Removing dust, soot, and debris
🔥 Inspecting fireplace components for visible wear or damage
🔥 Checking ignition and burner operation
🔥 Evaluating flame appearance and overall performance
🔥 Identifying potential maintenance or repair needs
Whether your fireplace needs routine maintenance or hasn't been serviced in years, we're here to help restore its warmth and beauty.
Keep your gas log set looking beautiful and operating properly with professional cleaning and maintenance.
Our services include:
🔥 Cleaning gas logs and accessible burner components
🔥 Removing accumulated soot, dust, and debris
🔥 Inspecting gas logs for cracks, damage, or deterioration
🔥 Checking pilot lights, ignition systems, and burner operation
🔥 Evaluating flame appearance and overall performance
🔥 Identifying potential maintenance or repair needs
Whether you have vented or vent-free gas logs, Jones’ Fireplace Service can help keep your fireplace ready for those cozy evenings at home.
Electric fireplaces offer warmth, convenience, and beautiful ambiance without the need for gas or wood. Like any appliance, they occasionally need maintenance or repairs to keep them performing their best.
Our services include:
🔥 Troubleshooting heating and flame-effect issues
🔥 Cleaning accessible interior components and ventilation areas
🔥 Inspecting electrical connections and components for visible damage
🔥 Checking remote controls and operating functions
🔥 Diagnosing unusual noises or performance problems
🔥 Identifying repair needs and replacement parts when available
Whether your electric fireplace needs routine attention or isn't operating as it should, Jones’ Fireplace Service is here to help.
Is your fireplace refusing to light, shutting off unexpectedly, or simply not working the way it should? Jones’ Fireplace Service can help diagnose the problem and get you back to enjoying the warmth and comfort of your fireplace.
Our troubleshooting and repair services include:
🔥 Diagnosing ignition and pilot light problems
🔥 Troubleshooting fireplaces that won't turn on or stay lit
🔥 Inspecting thermocouples, thermopiles, and flame sensors
🔥 Diagnosing remote control, wall switch, and receiver issues
🔥 Identifying faulty valves, wiring, and control components
🔥 Troubleshooting unusual flame patterns or performance issues
🔥 Replacing defective components when parts are available
We service major brands of gas fireplaces, gas log sets, and electric fireplaces. Our goal is to provide honest assessments, dependable repairs, and solutions that make sense for your home.
Whether your fireplace needs a routine cleaning, maintenance, or repairs, Jones’ Fireplace Service is here to help! With over 25 years of combined experience, factory training, and full insurance, you can trust us to keep your fireplace operating safely and efficiently.
Fireplace Cleaning & Service — $175
Call us today at 828-569-7939 to schedule your appointment!